This does not mean you made a mistake. It simply means the free account does not include the feature that checks your hours. You will need to review your required hours and compare them with your classes on your own.

Please note that you are not required to pay for CE Broker. The Tennessee Massage Licensure Board can see all of your classes during an audit, even if you only use the free account.

Our organizations offices and classrooms are on the first floor of the Papermill Commons building located at 6500 Papermill Drive, Knoxville, Tennessee 37919.

Continuing Education is used to prove continued competency in order to renew your Massage Therapy License.  Today in the United States relative to the massage and bodywork profession, a 500 hour (or more) core curriculum of entry level education is delivered to teach basic anatomy, physiology, kinesiology and pathologies of the body’s systems. It also incorporates entry-level bodywork, stress management, business, ethics and other types of modalities to gain students’ interests about the holistic realm. Upon demonstrated mastery of this information, along with hands on skills, an entry level massage therapist is judged to be competent to safely administer full body massage.

This is simply the beginning of a therapist’s professional journey…a journey that must include some component of continued learning in both the educational and clinical (hands on) realms. In other words, an entry-level practitioner must do more to learn, retain and operationalize the necessary skills to maintain continued growth, awareness and professional competency, in addition to remaining vital and competitive within the profession.

Continuing education is one of the generally accepted methods which professionals and regulatory agencies use to ensure a therapist refines and builds on entry-level skills. It also is a means by which the larger health care and consumer communities can be assured that therapists maintain psychological, educational and professional high intentions in areas of ethical and operational excellence.

The purpose of continuing education is, more specifically, to:

• detour the development of bad habits
• acquire knowledge of more advanced skills and techniques
• learn effective new techniques
• increase massage therapists’ awareness of other holistic modalities
• continue to increase basic, intermediate and advanced skills
• develop successful business/marketing methods and tools
• refine massage therapists’ ethical behavior and standards of practice with clientele
• discourage burnout due to repetitive bodywork
• increase massage therapists’ knowledge of medical and holistic practices, psychology, science and massage therapy
• assist massage therapists’, through additional knowledge and strengthened techniques, in remaining relevant in the marketplace

Participants will register for courses using our online reservation system, so that they may be tracked for audit purposes.  You will be emailed confirmation of your reservation from the system.  This will serve as your payment receipt.

Yes.  Cancellations may be made by contacting the Continuing Education Manager by calling (865) 450-3330, Ext. 9, or emailing .  Due to the nature of the services provided by Arbor Continuing Education, all transactions are final.  If you must cancel your reservation for a course(s), a voucher may be issued.   Any changes made to reservations will incur a $50 administrative charge. If the cancellation is received 30 days before the course date, you may receive a voucher for 100% of the remaining balance.  For cancellations received less than 15 days before the course date, a voucher for 50% of the remaining balance will be issued.

No voucher will be issued if a participant fails to attend or withdraws within 72 hours of the course or if the participant fails to attend for any reason. Please get in touch with the Continuing Education Manager for information and details.

All vouchers expire at the end of the continuing education cycle in which they were issued.

Once your order has been placed, you will need to contact the Continuing Education Manager directly to make any changes. Please call (865) 450-3330, Ext. 9, or email at manager@arbor4u.com.

While we have helped thousands of massage therapist across the country and in all 50 states obtain their required continuing education, each states governing body has its own set of rules  and regulations regarding course approval so please check prior to registering for a course.  All of our courses are approved by the Tennessee Massage Licensure Board or the National Certification Board of Therapeutic Massage and Bodywork (NCBTMB).  If your state accepts NCBTMB courses, you can use Arbor’s courses to fulfill your continuing education requirements.

Arbor Continuing Education is a National Certification Board for Therapeutic Massage and Bodywork (NCBTMB) continuing education Approved Provider. Every course offered by Arbor, in-person or online, is submitted for continuing education (CE) approval as required. This processes ensure that Arbor’s continuing education courses are rigorously vetted for quality standards.

Effective January 1, 2026, Arbor Continuing Education (ACE) transitioned to a fully paperless transcript and certificate system to better support Licensed Massage Therapists in Tennessee with a smoother, more reliable compliance and renewal process. All course records (transcripts/certificates) will be emailed to the email address on file in a board‑ready digital format to the participant within seven (7) business days of course/seminar completion. This change eliminates the risk of misplaced paper certificates, aligns with the Tennessee Massage Licensure Board’s increasing reliance on digital documentation, and reflects ACE’s commitment to sustainability and operational efficiency. We encourage participants to verify their email address and contact information when registering for a course.

No, each reservation can only use one discount code.  All reservations using a discount codes must be made online.  We cannot offer you a discount by other methods of registration.

The simple answer is “due to account security”.   Please check the card details on your reservation to make sure the information provided is correct. Pay attention to your card’s expiration date, billing address, and security code. You may find the security code on the back of your Visa/Mastercard.  Your card issuer may have declined your payment. Because they will not inform us of the reason for doing so, it is best to check with your card issuer for details.  Another common reason that payments are declined is that the card issuer system is down for some reason.  Again, it is best to check with your card issuer for details.

If you have trouble paying via credit card, please check the details of your card information to make sure they are correct, including the expiration date, cardholder name, security code on the back of your card as well as the billing address. Please ensure that you have not reached the card limit or if the card is currently being reviewed by your bank. In case your payment is still refused, we suggest you try a different card or payment method. If the above instructions fail please contact your bank.

For an authorized card, payment is processed immediately, and you will receive an email confirmation at that time.
If the card is not authorized, or is still in a pre‑authorization status, no payment will be taken. You may need to contact your bank or card issuer to approve the transaction.  Please note that even when a payment is not authorized, it may temporarily appear as if the charge has gone through. This is because some card issuers place a short-term hold on the funds during the authorization process.

You will receive an email confirming your payment as soon as your transaction is processed. In some cases, your card issuer may delay approval for electronic payments. If that happens, your confirmation email will be sent once the payment is officially approved.  Please note that this confirmation email also serves as verification of your course reservation.  If you do not receive a confirmation email within 24 hours, be sure to check your spam or junk folder. If, after 48 hours, you still have not received it, please contact the Continuing Education Manager for assistance​ at  or call ​(865) 450-3330, Ext. 9.

We accept all major credit cards:  Visa, MasterCard, American Express, Discover, and PayPal.

You can retrieve your password by clicking “forgot password?” and following the on-screen instructions.  Instruction on password retrieval will be sent to your email.

Yes! It is commonly misunderstood that a PayPal account is needed in order to make payments through PayPal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use.

Without a PayPal account, all you need is any Debit/Credit card that is supported by PayPal.  By using PayPal, we can process and confirm your reservation in a shorter time. PayPal is the easiest and most secure way to make payments online. No account is needed.  For more details, click here to see how PayPal works for you.

Absolutely. Your personal information is handled in full accordance with our  Privacy Policy.  For your security, our system does not store or record your payment method at any point. All personal details you provide are encrypted and stored on a secure server designed to protect your data from unauthorized access.  If you have any questions about how your information is used or protected, you’re always welcome to review our Privacy Policy or reach out for clarification

If you are cold-natured, you may want to bring a sweater or jacket.  Unless otherwise specified in the course description, massage tables will be provided by Arbor Continuing Education.  For most hands-on massage courses, you will need to bring the following for each day of class:

• One set of clean sheets (including a face-cradle cover, for your personal use on the table)
• One Large bath towels
• One hand towel
• Flip Flops, Crocs, or other slide-on footwear
• Massage Lotion or Cream (in a spill-proof container)
• Blanket (optional)

Nothing!  Unless otherwise noted in the course description, Arbor Continuing Education will provide everything you need.  If you like to take detailed notes, you may wish to bring a notebook.  If you are cold-natured, you may want to bring a sweater or jacket.

To get a replacement of your transcript of attendance, please email and request a digital copy for free.  Please list your full name, massage license number, course title, and the date the course was taken. If you would like a physical paper copy mailed to you via the United States Postal Service, you should call (865) 450-3330 and request a replacement copy.  There will be a $25.00 charge for a physical paper copy.

Yes, all courses must be paid in full upon registration.  Our system is not set up for billing or installment payments.  If space permits, you may register at the door. However, a late registration fee of $75 is added to the tuition cost.

If you experience an emergency and cannot attend the course you registered for, please contact the Continuing Education Manager by calling (865) 450-3330, Ext. 9, or emailing at .  Under certain circumstances, a voucher may be issued so that you can register for another course. All vouchers expire at the end of the Continuing Education cycle in which they were issued.

Continuing Education requirements vary significantly from state to state.  In the State of Tennessee, the Continuing Education Cycle begins on January 1 of the odd year and ends on December 31 of the even year.  The current CE Cycle is from January 1, 2025, through December 31, 2026.

Emergency situations rarely occur, but they are generally outside our control when they do.  Arbor has made every provision possible to circumvent and safeguard most usual situations. Notifications of postponements due to emergencies may often occur with little to no advanced warning.  Courses that must be postponed will be rescheduled with sufficient time (30 days or greater) to allow individuals that are registered for the course to make arrangements to attend the rescheduled course.  Your registration will be automatically transferred to the rescheduled course unless you notify us otherwise within seven business days of the postponement notice.  If you are unable to attend the rescheduled course, we will issue you a credit voucher for the total amount to provide you with the opportunity to attend another course of equal value.

License renewal requirements vary greatly from state to state.  You should check the specific requirements in your state.  In the State of Tennessee, Licensed Massage Therapists renew their licenses every two years, based on the year of birth (odd or even).  To renew your license go to the LARS (Licensure and Regulatory System) and create an account.  Therapists must have 24-hours of approved continuing education every CE cycle as proof of continued competency to renew their massage license.  Therapists that fail to obtain the required number of continuing education hours cannot renew their license.  See Tennessee Massage Licensure Board policy “Continuing Education Violations“.

We’re now offering exclusive discounts when you enroll as a group of four or more. Get our expertly-crafted courses at an even better price!  To access your group discount, please contact the Continuing Education Manager at (865) 450-3330 Ext. 9 or by email at .

Arbor Continuing Education offers many classes that are suitable for the public, however hands-on massage courses are strictly reserved for Licensed or Student Massage Therapist.

The answer is perhaps.  As an NCBTMB Approved Provider, this organization offers advanced practice courses that contain content that goes beyond a Massage Therapist’s Scope of Practice but may be conducive to understanding different body systems more in-depth. Participation and continuing education hours awarded for completing the course are strictly for the advanced development and understanding of interdisciplinary practices. Massage therapists are only allowed to practice within their professional Scope of Practice, and any skills learned in these courses are for further development purposes and should not be practiced professionally. Massage therapists who wish to take these courses may, with the understanding that the information was approved by NCBTMB, strengthen the therapist’s knowledge of human science. As a massage therapist, please know that if you practice advanced modalities or advise clients in practices that are outside your Scope of Practice, you may lose your NCBTMB Board Certification and massage therapy license.  To practice the information learned within this course, a massage therapist may need to take additional education and earn a degree in the subject matter.

Contact Information

Arbor Continuing Education
6500 Papermill Drive, First Floor
Knoxville, Tennessee 37919
Main:  (865) 450-3330
Fax:   (865) 588-0909
Continuing Education Manager: